Emergency alerts & Evacuation information

Do YOU have a plan? Are YOU ready?
The California wildfires have served as a catalyst for many emergency preparedness discussions throughout our county and community. The devastation and loss of life witnessed in Paradise is a stark illustration of why we as a community need to use as many preparedness tools as possible and ensure that our communication of critical information reaches all of our residents and visitors.

Here’s where YOU come in
When evacuation orders are messaged to the community, we want you to get the alert. Truckee Police Department and the Truckee Fire Protection District use the CodeRED Emergency Alert System as our primary method of communication during critical incidents. CodeRED is an opt-in notification system, and these alerts may be received as text, email, landline, cell phone, and TTY. By joining CodeRED we will be on one platform with Nevada County creating consistency between our jurisdictions. Residents and visitors are encouraged to subscribe to CodeRED to stay informed in the event of an emergency.

Online at CodeRED
Call 211 or 1-833-DIAL211
Text ReadyNevadaCounty to 99411 and follow the prompts to register
Residents of Placer County can register for PlacerAlert

When that alert is received, what should YOU do?
Do you have a “go” bag, enough gas in your car, or do you know where you’re headed? Preparedness can save you precious minutes of time. These minutes can be the difference between life and death. In emergency preparedness, “milling” is the minutes spent pondering what things to bring, what you may need, and how to pack it all into your car. Listen to our alerts in advance, have a plan, know where to go, and GO when we say GO!
Emergency evacuation plans are geared toward the entire community. They are not individual plans for households in every scenario. Having a personal preparedness plan is critical for you to be able to react appropriately when told to GO!

Know Your Zone
Authorities will use Zone Names in emergency alerts, media releases, and social media to notify residents which areas are under an evacuation warning or order. It does not replace CodeRED, but supplements it.

Do you know your ZONE? Be prepared for emergencies and look up your Town of Truckee address to get your evacuation zone information – BEFORE an emergency strikes! https://protect.genasys.com/search

Our evacuation management program, known as “Zonehaven Aware” was recently acquired by “Genasys Protect”. Genasys has launched a new mobile APP in addition to the existing web-based platform. Our zones remain unchanged, this simply expands the user options in an APP, including the ability to sign up for zone notifications, such as when an evacuation order is lifted. You can also enable your location to see what zone you are in as you travel about the county. You can find Genasys Protect mobile App in the App Store and on Google Play.

Know Your Zone in 5 Easy Steps:
1. Visit protect.genasys.com – type your address in the search bar or use your current address.
2. Click on the highlighted zone and locate the number of listed in the zone description panel.
3. Write your zone down and place it somewhere easily accessible by everyone in your house.
4. Click on Subscribe to Alerts to stay updated in case of an emergency.
5. Explore the information provided in your zone’s description panel and bookmark any useful links provided.

Emergency Evacuation Language

Residents should familiarize themselves with the evacuation language below and register for CodeRed, the County's emergency alert system, to prepare for an emergency event. Registering your landline or your cell phone can alert you of an emergency in your neighborhood.

Immediate Evacuation Order

Requires the immediate movement of people out of an affected area due to an imminent threat to life. Choosing to stay could result in loss of life. Staying may also impede the work of emergency personnel. Due to the changing nature of the emergency, this Immediate Evacuation Order may be the only warning that people in the affected area(s) receive.

Evacuation Warning

Alerts people in an affected area(s) of potential threat to life and property. People who need additional time should consider evacuating at this time. An Evacuation Warning considers the probability that an area will be affected and prepares people for a potential Immediate Evacuation Order.
Shelter-In-Place

Advises people to stay secure at their current location by remaining in place as evacuation will cause a higher potential for loss of life.
Rescue

Emergency actions taken within the affected area to recover and remove injured or trapped citizens. Responders have specific training and personal protective equipment necessary to accomplish the mission i.e., hazard material spill, swift-water rescue, etc. Boundaries of the areas where rescue is planned should be identified on the incident map with notification that entry is restricted to rescue workers only.

When an emergency happens, it is important to understand what to do to help keep you and your family safe. This could be evacuating immediately, preparing to evacuate, sheltering-in-place, or being rescued. Remember, if a public safety official tells you that need to evacuate it is because your safety is immediately threatened and you could be interfering in the work of emergency personnel by staying in an area.

Prepare for a wildfire with the 2017-2018 Fire Season Guide created in partnership by Nevada County's Office of Emergency Services (OES), Fire Safe Council of Nevada County, and local public safety agencies. If you need assistance signing-up for CodeRed call Nevada County OES at 530.265.1212